Designed in the form of “open arms” like the Rosary Basilica the Accueil Notre-Dame reminds us that, in Lourdes, everyone is made welcome and cared for.
The Accueil Notre-Dame is neither a hotel nor a hospital. It is exclusively reserved for the sick and disabled pilgrims, who we refer to as our VIP’s, as well as those who accompany them.
Situated within the Sanctuary, the Accueil Notre-Dame has an atmosphere of peace and calm. All around is greenery, fountain and flowerbeds border the bank of the Gave.
In the Accueil Notre-Dame the meeting areas guarantee a peaceful and friendly stay. Many of the open areas are furnished. Two panoramic terraced roof areas allow pilgrims to meet and to converse in a friendly atmosphere.
The spacious rooms that contain from one to six beds (with specially adapted toilets and showers) allow the sick or disabled every possible comfort. Each room has an oxygen supply and each bed is fitted with an alarm bell.
There is a bedroom reserved for the doctor on call in each unit as well as basic treatment rooms.
Meals are varied and adapted to national tastes as well as special diets. They are served in the eight dining rooms of the Accueil or if required in the bedrooms for those who are unable to move.
